Page 17 - NORTON cutting-off and grinding wheels - industrial

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INTRODUCTION
DELIVERING LOGISTICAL EXCELLENCE
In order to confirm Norton’s
market leading position and
support our highly engineered,
innovative product solutions,
Norton operates a range of ERP and
Quality Management systems. This
enables continuous improvement
of performance at every stage of
the logistic chain, through careful
effective monitoring of all logistical
processes and the subsequent
implementation of new technology
and best practice procedures.
NORTON HAS A LOGISTICS TEAM
OF 80 SPECIALISED PEOPLE WHO
ARE DEDICATED AND FOCUSED
ON SATISFYING CUSTOMER
REQUIREMENTS.
Today, Norton has a logistics team of 80 specialised
people who are dedicated and focused on satisfying
customer requirements. Our planning system,
integrated directly with our order processing
system, is managed and controlled by a team of
forecasting experts who look to maintain and
improve our service level (over 97% today).
Reviews are continuously undertaken to improve
packaging techniques and new packaging technology
is regularly considered, and implemented where
appropriate. This ensures customers receive all
products in excellent condition.
Norton operates the biggest abrasives distribution
centre in Europe with 10,000m² used to stock more
than 8,000 product lines in one location. We have
more products at our fingertips than any other
abrasives manufacturer in the world. Shipping over
4,000 product lines every day and working closely
with carefully selected partners, gives us the
necessary experience and expertise to provide an
unrivalled delivery service to our customers.
INTRODUCTION
CUTTING-OFF& GRINDINGWHEELS
COATEDABRASIVES& BEARTEX
BONDEDABRASIVES
SUPERABRASIVES
DIAMONDTOOLS
CLEANING,POLISHING& MASKING
PERSONALPROTECTIONEQUIPMENT
TECHNICALINFORMATION